Policies & Terms
At Its Mounted, we take pride in our work and want to make sure our customers are satisfied with our services. Before booking an appointment with us, please take a moment to read through our terms and policies to understand how we operate and what to expect.
Privacy Policy
At Its Mounted, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Information Collection and Use:
We may collect personal information, such as your name, email address, phone number, and billing address, when you place an order or contact us for assistance. This information is used solely for the purpose of fulfilling your requests, processing transactions, and providing customer support.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.
Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your requests. We may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you.
Cookies:
Our website may use cookies to enhance your browsing experience and collect anonymous traffic data. You have the option to disable cookies in your browser settings, although this may limit certain functionalities of the site.
Changes to Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and your continued use of our website or services constitutes acceptance of the revised policy.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at our provided contact email/phone number.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Terms & Agreements
Service Scope:
Our TV mounting service includes the installation of various mounting options, such as fixed mounts, tilt mounts, and full-motion mounts. Additionally, we provide cable management and calibration services to optimize your viewing experience.
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Site Assessment:
Prior to scheduling your installation appointment, our technicians will conduct a thorough site assessment to evaluate the suitability of the installation area. This assessment includes assessing wall type, stud spacing, and accessibility to ensure a safe and successful installation.
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Customer Responsibilities:
As the customer, it is your responsibility to ensure clear access to the installation area and provide necessary equipment, such as the TV and mounting hardware. Additionally, please disclose any potential obstacles or hazards in the installation area to our technicians.
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Installation Standards:
Our technicians adhere to industry best practices and manufacturer guidelines for TV mounting and installation to ensure safety and quality workmanship. We prioritize precision and attention to detail in every installation.
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Warranty and Guarantee:
We offer a 1 year warranty on our TV mounting and installation services, covering defects in workmanship or materials. This warranty does not cover damage resulting from misuse, improper maintenance, or acts of nature.
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Liability Waiver:
By scheduling a TV mounting appointment with us, you agree to waive any liability for damages or injuries that may occur during the installation process, provided that proper procedures and precautions are followed by our technicians.
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Payment Terms:
Payment for our TV mounting services is due prior to completion of the installation. We accept cash, credit/debit cards, and electronic payments via platforms such as CashApp, PayPal, etc.
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Cancellation and Rescheduling:
Appointment cancellations or rescheduling requests must be made at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
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Dispute Resolution:
In the event of any disputes or grievances, both parties agree to engage in mediation or arbitration to seek resolution in a fair and amicable manner. Any unresolved disputes will be subject to the governing law and jurisdiction specified herein.”
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Governing Law:
These terms and agreements shall be governed by and construed in accordance with the laws of Mchigan, and any disputes arising out of or related to these terms shall be exclusively resolved in the 36th District of Detroit.
